Timeframe -February 2018

For -Doncaster Council and the Open Data Institute (ODI)

While at - Uscreates

Role - UX designer.

 

Helping Hackney residents manage debt

  Hackney council

Hackney council

The context

xxx

 

The Approach

The Challenges

https://rachelrolston.com/Design-x-Hackney

 
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insight and show and tells/personas/ journey etc...

xxx

 
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Ethnographies / card sorting/ relashionship maping

xxx

 
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Pop-up to test with residents + focus group

xxx

 

Co-design with multiple teams in the council + 3rd party providers

https://rachelrolston.com/Design-x-Hackney

 

inviting sudents as a catyst for inovation

 
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Final concept and engagement

xxx

 

Outcome

xxx