I enjoy running research and design programs and lead teams to do so.

I conducted projects for global brands, international and intergovernmental organisations on topics related to health and wellbeing, financial inclusion, agriculture, employment, internal capabilities optimisation, product improvements and innovation roadmaps amongst others.

 

 

 

Toolkit

To design the right service, it is necessary to step out of the comfort zone and challenge the status quo.

I combine a variety of human-centred design methods to conduct projects. It helps me make sense of the chaos, adapt to uncertain situations, and quickly prototype and test solutions.

 
 
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User research

Find pathways through complex challenges, uncover insights and translate latent needs into strategies for new services.

E.g Immersive ethnographic research, participatory research, remote testing, guerilla research, user journey definition, storytelling etc.

 
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Service Design

Design new or improving existing project through collaboration with stakeholders and users.

E.g: design strategies, co-design, service blueprint definition, iterative prototyping, pop-up testing, guidelines for piloting and implementation, etc.

 
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UX Design

Combine research and interaction design, to improve brand and service experiences

E.g: usability studies, remote user testing, wireframing, semi-functional prototypes, principle mock-up, scenario creation,VBL etc.

 
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Facilitation

Communicate principles of human-centred design to wide panels of stakeholders

E.g: workshop and event facilitation, research toolkits, delivering training in research methods and HCD implementation in existing processes etc.

Clients

 

Organisations

  Mercy Corps, Doncaster Council, Hackney Council, the Farm to Market Alliance, Lenovo, MTN, Novo Nordisk, Samsung, OXO, Salomon, and others...

Mercy Corps, Doncaster Council, Hackney Council, the Farm to Market Alliance, Lenovo, MTN, Novo Nordisk, Samsung, OXO, Salomon, and others...

Agencies

     

Dalberg Design

DCA

     Hanzo

R/GA

     Rightangled Diagnostics

     Smart Design

     Uscreates 

     WMP creative

 

Places

Travelling makes me a better designer and it is an integral part of my life. It allows me to step foot into people’s life and better connect with them.

 
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